Terms of Service

GO HANGANG is an online booking platform, not a rental company. Picnic equipment and related Han River experiences listed on the site are owned and provided by independent partner businesses near each park. GO HANGANG does not itself own, store, or physically hand over the equipment.

Company: GoHangang · Representative: HyunaPark · Business Registration No.: 566-55-01061 · Address: 1505, 327 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea

You must provide accurate information when you register and keep it up to date. You are responsible for activity under your account. The service is intended for users 14 years of age or older.

When you submit a booking, you offer to purchase the selected product for the selected date, time, and options. Prices are shown in US dollars (USD). A reservation is confirmed when payment is completed and GO HANGANG or the partner confirms the booking, unless we tell you otherwise at checkout.

Payment is processed by Toss Payments. By paying, you authorize the charge for the booked amount, including selected options. GO HANGANG does not store full card numbers.

Your reservation is fulfilled by the partner store assigned to the product and park you booked. To prepare pickup and provide the service, GO HANGANG shares your booker name, contact details, and reservation information with that partner. Details are in the Privacy Policy.

If a partner is unable to fulfill a confirmed booking, GO HANGANG will attempt to reassign it to another partner or park, or issue a refund.

You are responsible for:

• Providing accurate contact information at booking
• Following posted Han River park rules
• Using equipment as intended and returning it on time in reasonable condition
• Showing your booking confirmation at the partner store for pickup

Customer cancellations are based on the booked picnic date in Korea Standard Time (KST):

• 8 days or more before the booking date: 100% refund
• 4–7 days before the booking date: 50% refund
• Within 3 days of the booking date: Non-refundable, including no-shows

If the service cannot be provided due to the partner’s circumstances, a full refund will be issued.

A weather exception applies only when weather conditions prevent the service from operating normally or safely.

If the partner can operate as usual despite the weather, the standard cancellation policy applies.

If the service cannot operate due to weather conditions, venue closures, safety restrictions, or similar circumstances, customers may choose a free reschedule or full refund.

Where applicable, statutory cancellation and refund rights under relevant laws will take precedence over this policy. The full Cancellation Policy forms part of these Terms.

GO HANGANG and its partners are not liable for park closures, weather events beyond their control, or personal injury arising from ordinary picnic use, except where Korean law does not allow that limitation. To the extent permitted by law, GO HANGANG’s liability for a booking is limited to the amount you paid for that booking.

We may update these Terms. The revised version takes effect when posted on this page with a new effective date. Continued use of the platform after that date constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the Republic of Korea. Disputes are subject to the competent courts of Seoul, unless applicable consumer-protection law gives you another venue.

Contact email: gohangangkr@gmail.com · Hours: Mon–Sun, 10:00–19:00 KST · Contact page

Company details are also listed in the site footer.